Refund policy

AuditReadyHub is operated by Energies Talents FZC. We want you to be happy with your purchase.

30-day money-back guarantee

We offer a 30-day money-back guarantee on all digital downloads. If you are not satisfied with your purchase, you can request a full refund within 30 days of your order date.

How to request a refund

Our payment provider, Stripe, handles payment processing on our behalf. To request a refund:

• Contact us at hello@auditreadyhub.com and we will help you arrange the refund.

Technical issues

If a download link fails, a file is corrupted, or you received the wrong product, please contact us at hello@auditreadyhub.com and we will resolve the issue or arrange a refund through Stripe.

Customisation

Our templates are working documents intended to be customised to your organisation. Customisation is expected and required to make them fit your operation.