Frequently asked
Questions, answered.
What format are the templates in?
Most templates are delivered as editable Microsoft Word and Excel files, with PDF copies for reference. File formats are listed on each product page.
Will buying these templates guarantee ISO certification?
No. Documentation is only one part of an ISO management system. You must implement, follow, and continually improve the processes the templates describe. Certification depends on a successful third-party audit of your real operations.
Can I edit the templates and use my own logo?
Yes. All templates are fully editable and licensed for use within your organization. Add your logo, change the wording, and adapt the structure to your operation.
Do you offer refunds?
Because the products are digital downloads, all sales are final once the files have been delivered. See our refund policy for details.
Can consultants use these templates with their clients?
Standard licenses cover use within a single company. We offer a separate consultant license for multi-client use — contact us for details.
How fast do I get my files?
Instantly. Files are delivered automatically by email after payment, and accessible from your account for re-download.